According to Aion associate producer Lani Blazier and NCsoft West’s PR director Ryan James the Aion team is taking a cautious route in expanding the number of game servers to make Aion available for all players.
The roll out of the original servers and each additional server has been planned with an eye toward a sustainable and stable release of each new world server. We have plans to build, test, and roll out each new server, to set them to appropriate time zone settings based on the whole community’s needs, and to balance each of them appropriately as to faction. We are managing the roll out of game servers at a steady and deliberate pace. We want to give players the gameplay they deserve in the long term, as well during the expansive burst phase of Head Start and the short-term post-launch period.
The first steps can be expected during this weekend. NCsoft West’s PR director Ryan James has announced that
Since the opening of Head Start this past weekend, we’ve have been heavily focused on striking the delicate balance between managing busy servers with queue times versus overcompensating by adding new servers too quickly that are then under populated and don’t deliver a fun experience for players. We did indeed see an initial rush on the first days of Head Start which resulted in longer than desired queue times for some of our servers, and we are working around the clock to alleviate this. In fact, we are happy to confirm we have increased our server caps and are adding an additional server in both North America and Europe by this weekend, and we will continue to evaluate adding additional servers.
More details on Kotaku.com
