Nemnef needs Altgard Crystals to help her heal souls. Collect the crystals and take them to Nemnef.
Step 1. Collect Altgard CrystalA crystal which can be obtained from the Crystal Stones of the Altgard Ice Lake. It contains a lot of Aether.s and take them to NemnefShe is a Soul Healer residing in Altgard Fortress. She dislikes it when people say that Soul Healers all look alike.. (You need to collect: Altgard crystal)