Ortiz has a way to gain power to aid the fight against the Dragonbound. Follow his instructions.
Step 1. Obtain Balaur FlameA spark of inner flame from a Drakan. Obtained by slaying a Deserter’s Legatus.s and Worthy HammerHeavy and deadly hammer wielded by Jotun Creators and Jotun Artisans.s, and bring them along with 200,000 Kinah to OrtizA Reian tribe survivor in the Subterranea Observation Post of Gelkmaros.. (You need to collect: Balaur FlameA spark of inner flame from a Drakan. Obtained by slaying a Deserter’s Legatus.)
Suspicious Red Sack